Massage Envy Front Desk Sales Associate in Washington, District Of Columbia

We are holding a “Front Desk Associate” OPEN HOUSE Event for NEW TALENT to come in and meet with one of our Management Team.

Our Open House Event will be every Wednesday through May 31,2018 from 11:00 am to 5:00 pm

You must have a strong sales background to be considered for employment.


As a Front Desk Associate at this Massage Envy franchised location, * essential responsibility revolve around providing excellent services to members and guests. These include:

  • Answering phone calls.

  • Work evenings and weekends only. Minimum 15 hours a week.

  • Setting and checking members and guests in and out for appointments.

  • Greeting members and guests upon arrival.

  • Selling the Wellness Program.

  • Re-engaging inactive members.

  • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.

  • Accepting constructive criticism in a positive manner and using it as a learning tool.

  • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

  • Selling retail products and promotions.

  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.


Qualified candidates will:

Education, Skills and Training:

  • Work in a retail setting a must. Familiar with sales goals and commission.

  • Possess basic math and cash handling experience.

  • Have strong phone and computer skills.

  • Have previous customer service experience (preferred).

  • Be able to prioritize and perform multiple tasks.

  • Work cohesively with others in a fun and fast-paced environment.

  • Possess general knowledge of massage and esthetic services and modalities.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.

  • Maintain client confidentiality.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-35085

External Company URL:

Street: 4926 Wisconsin Ave NW

Street 2: Main Level